Terms and Conditions

Commercial companies
AKULA Groups s.r.o,

With registered office at
Okružná 68, Stará Ľubovňa 06401,

Identification number
50463331,

Registered in the Commercial Register
District Court Prešov.

1. Introductory provision:

The General Terms and Conditions (GTC) are the document by which the seller AKULA Group s.r.o regulates the relations with its customers in connection with the conclusion of contracts for the purchase of goods or services. The GTC set out the conditions under which the seller is willing to offer goods or services and the customer is willing to accept and pay for them. The GTC contain information on the rights and obligations of both the seller and the customer, as well as on the possibilities of complaint, warranty and other important conditions. Compliance with them is binding on both parties to the contract.

2. Collection and protection of personal data:

  • No registration is required on the website www.sfitfu.com.
  • Only the information that a given user uploads as a message to be sent in the future is stored. This information is stored in a secure storage.
  • The data is protected by security systems that ensure protection against unauthorised access, misuse, loss or damage.
  • No employee or programmer has access to the personal information provided by the user. The data or information is retained until the date chosen by the user when it will be delivered.

3. Summary of Copyright and Intellectual Property Protection Policy:

The contents of this website and its components are protected by copyright and trademarks. Any use or distribution of the content is permitted only with the prior written permission of the website owner.

4. Summary of Terms and Conditions:

This section includes payment, pricing and cancellation policies.

  • When you make a purchase on our site, you can pay by credit card, PayPal, Google Pay or Apple Pay.
  • We use the GoPay payment gateway for payment, which provides the highest protection against unused credit cards.
  • Prices for our products range from $0 to $19.99 depending on the size and length of the saved message.

5. Withdrawal:

  • Customer has the option to cancel or withdraw from the contract within 14 days from the date of purchase. If you wish to cancel the contract, you can use our cancellation form which can be found on our website. (Withdrawal form)
  • In the event of a complaint about our products or services, please contact us by email to our complaints address [email protected]. In your email, please include the name of the service and the identification number you received when you made your purchase, the date of purchase, a description of the problems you found, and attach the form. Our staff will communicate with you regarding next steps, including financing or providing a refund. If necessary, we may ask for photographs or other information regarding the product or service being complained about. All complaints will be handled in accordance with applicable laws and regulations.

As stated above, complaints with a claim form should be sent to [email protected].

6. Delivery and expiration of sent files.

  • Delivery. Therefore, our company Akula Group Ltd. has made great efforts to provide the best possible quality and reliability of service. Specifically, the delivery of the ordered service will be provided on the day that the customer requests and chooses the date they want it to be delivered. In addition, to ensure the security of your data, all files and emails are stored in data centers that are protected by state-of-the-art data security technology. In this way, we can guarantee delivery of the service in the same conditions, even when unexpected problems or failures occur. In addition, to avoid potential problems should one data centre fail, we also use backup data centres. We believe that all these measures will give our customers confidence and satisfaction with our services.
  • Expiration:

    Saved messages can be viewed, downloaded and read within 30 days of receipt. After this period, messages will be permanently removed from our servers and cannot be accessed or replayed.

7. Information for users about changes to the GTC:

Akula Group s.r.o. reserves the right to change the General Terms and Conditions (GTC) without prior notice. In the event of any changes to the GTC, we will notify you on our website. We encourage you to check the GTC regularly to ensure that you are always aware of the current terms and conditions of use of our website. If you continue to use our website after a change to the GTC, we will assume that you agree to the new terms.

8. Email Marketing:

Basic Emails:

  1. Confirmation email to sender - Customer will receive this email upon successful submission and payment with a valid invoice.
  2. Message Received in Recipient's Inbox Email - This email informs the recipient that an email has arrived in their inbox and that a message will be delivered to their inbox in the next few years. The sender and content of the message are unknown.
  3. Incomplete Payment Email - If the payment fails for some reason, the sender will receive this email notifying them of the incomplete payment.
  4. Past Message Email - This email contains a message from the sender from the past.

Newsletter:

As part of our marketing activities, we send out occasional newsletters to our customers to inform them of news, public videos, etc. We will not send these email messages too frequently to minimize their intrusive impact on customers and to ensure an appropriate level of privacy for their personal information. Our company is committed to complying with privacy laws and striving to minimize the use of personal information in marketing activities.

9. Content control:

We would like to clarify that your uploaded content on our sfitfu.com portal will be stored securely on remote storage for a period of time of your choosing.

These files will be protected from unauthorized access and will not be accessible by our employees, programmers or anyone else working in our company. You can therefore be absolutely sure that your files will be protected from any misuse or loss on our portal.